Privacy Policy and Terms of Use

  

PRIVACY POLICY


To help MonaLisaLikes achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this Privacy Policy in order to explain our information collection practices and the choices you have about the way information is collected and used when utilizing our Website. As we continue to develop our Website and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.


Information We May Collect

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access our website in its entirety or participate in all its features. 

When shopping on our Website and making a purchase, you may be asked to provide your contact information, specifically you name, address, phone number and e-mail address, to effectuate the transaction. Additionally, if you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences. From your purchases and other interactions with us, we obtain information concerning the specific products or services.  

Additionally, in the event you have any questions or concerns about our products and services, you will be asked to enter your name and e-mail address, which information we will retain to facilitate communication with you. 


Sharing Your Personal Information

MonaLisaLikes will not provide unaffiliated third parties with access to your e-mail address or other contact information; provided, however, we may provide access to your information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.  In any event, MonaLisaLIkes does not sell your personal information to any other entity. 

If you have made a purchase through our website, we may, from time to time, send you e-mail communications to notify of you of new or additional products, services, price changes, promotions and discounts that might be of interest to you. You reserve the right to unsubscribe from any such communications. 

We may also utilize any contact information you provide to us in order to communicate with you about any questions or concerns or feedback you may have about our products or services. 


How We Use the Information We Obtain

We may use the information we obtain about you to:

· Provide our products and services to you; 

· Send promotional materials, newsletters, and other communications about our products and services;

· Process and fulfill orders in connection with our products and keep you informed about the status of your order;

· Provide customer support and respond to inquiries; and

· Increase and maintain the safety and security of our products and services and prevent misuse.


Security for Banking and Financial Data

To provide payment processing when ordering from us, orders placed on our Website are process through independent, non-affiliated third-party payment processors, which MonaLisaLikes may alter from time to time. Our Website currently utilizes the PayPal payment gateway, which operates under its own privacy policy, available here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full. Because we utilize a third party to process payments for us, we do not request, acquire or store any of your financial information, such as, for example, your credit card, debt card, bank account or any other financial data.  


Children’s Personal Information

Our Website is designed for a general audience and not directed to children. MonaLisaLikes does not knowingly collect or solicit personally identifiable information from children and minors under the age of 18. If we learn that we have collected any such information, we will promptly delete that information. 


Your Choices

If you do not want to receive e-mail communications from Monalisalikes, you can click on “Unsubscribe” link on the bottom of our e-mail to you. Please allow us three (3) business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request to unsubscribe. 


YOUR CALIFORNIA PRIVACY RIGHTS - If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. Please direct your request to monalisalikes@monalisalikes.com.


Revisions to Privacy Policy

MonaLisaLikes reserves the right to change this Privacy Policy from time to time. Please check the Privacy Policy frequently and particularly before you submit additional personal information via our website. 


Consent to Privacy Policy

By using our site, you consent to our web site privacy policy.


MonaLisaLikes Contact Information

If you have any questions or comments, please contact us at MonaLisaLikes@MonaLisaLikes.com


This Privacy Policy was last updated on December 12, 2018. 




TERMS OF USE

Welcome to MonaLisaLikes’s website, MonaLisaLikes.com (“MonaLisaLikes” or “Website”).  

I. OVERVIEW. MonaLisaLikes is an online premium designer outlet selling authentic runway pieces, handbags, apparel, shoes, and accessories from top brands (“Products”). By visiting the Website and/or purchasing the Products from our Website, you agree to be bound by the terms of use of the Website set forth herein (“Terms” or “Terms of Use” or “Agreement”). These Terms of Service apply to all users of the site, without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

II. EFFECTIVE DATE: These terms are effective as of May 1, 2018. 

III. PRODUCTS, PRICES, ORDERS

(1) Prices for the Products are subject to change without notice. We shall not be liable to you or any third party for any price change. 

(2) No price adjustments to prior sales.

(3) We reserve the right, but are not obligated, to limit the sales of the Products to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any Products that we offer. All descriptions of the Products are subject to change at anytime without notice, at our sole discretion. 

(4) We reserve the right to refuse any order you place with us. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

(5) We have made every effort to display as accurately as possible the colors and images of our Products. We cannot guarantee that your computer monitor's display of any color will be accurate.

(6) Any offer for any product or service made on the Website is void where prohibited. 

IV. RETURNS: 

Returns are accepted for all regular-priced merchandise within 14 days of purchase. All refunds are processed in a form of a store credit only.  

All promotional merchandise and items with additional discounts are considered a final sale and cannot be returned.

Eligible items can be returned under the following conditions:

- Returned item must be regular-priced, non-promotional item, bought without any additional discounts and coupons applied;

- Returned item must be unused, in its original condition, with all original tags attached;

- Returned item must be returned with all original accessories, such as, for example, but not limited to: original box, original dust bag, spare buttons, shoulder strap, mirror accessory, heel replacements, etc.;

- Returned item must be shipped back to Monalisalikes within 14-day period from the day a buyer received it, according to tracking;

- Refund in the form of a store credit will be issued within 3 business days from the day of receiving a merchandise back. Items shipped back after 14-day period are not eligible for a return and will not be refunded;

- Refund in a form of a store credit will be issued in a full amount of returned item’s sale price, less original shipping fee. Amount of shipping fee varies based on item’s size, weight and buyers shipping address;

- Store credit is valid 180 calendar days from the date of issuing and can be used any time during this period. Upon expiration of 180 days from the date store credit was issued, it can no longer be used. Expired store credits can not be restored. Using store credit within 180 days timeframe is a responsibility of a store credit holder;

- Monalisalikes shall not be held liable for any expired store credits;

- Return shipping expenses are a responsibility of a buyer;

- In case of international shipping, any customs fees associated with return are a responsibility of a buyer;

- Monalisalikes is not liable for any returned merchandise until it is in a possession of Monalisalikes  and while it is in a process of shipping. Monalisalikes is not liable for any damages to a returned merchandise occurred during return transportation. In case returned item arrives damaged, Monalisalikes reserves the right not to issue a refund, as returned merchandise must arrive in exactly same condition, as it was originally shipped to the buyer;

- Monlisalikes is not liable for any item lost during return shipping;

- Buyer is responsible for buying return shipping label, packing returned merchandise securely and for any damages, errors or losses which may occur during return shipping;

- Returns are to be sent to:

MonaLisaLikes

PO Box 630271

Miami, FL, 33163

HOW TO START A RETURN PROCESS:

- If you wish to return your purchase, contact us at monalisalikes@monalisalikes.com within 14 days of receiving your item. Let us know you wish to return your purchase indicating an exact item and reason for a return. Remember, that you should ship the item back within the same 14 days;

- Wait till we confirm your return. Usually it happens same or next business day;

- Ship your item back to us. Let us know your return tracking - it will expedite the refund process;

- Remember that you – buyer – are responsible for the item while it is on its way back to us. So make sure you pack it securely and choose shipping service you trust and find appropriate;

- We will contact you as soon as we receive the item back and issue you a refund within 3 business days. We will deduct what we spent to ship the item to you from refunded amount.

V. SHIPPING: Orders are generally processed within three (3) business days. Once your order is shipped, you will be notified via e-mail. All orders are shipped with tracking and signature confirmation. Shipping is free within the United States.  International Shipping fee is $75. If you make a purchase and submit a payment, and your shipping address is outside US, we will send you a separate invoice for shipping. All customs fees, if any, are a responsibility of the customer.

VI. MODIFICATION OF TERMS OF USE: MonaLisaLikes reserves the right to modify the Terms of Use at any time without prior notice to you, and therefore, MonaLisaLikes recommends that you read these Terms of Use carefully each time you use the Website. Your access to and use of the Website constitutes your acceptance of all the provisions of these Terms of Use. Your continued use of the Website after any modifications indicates your acceptance of the modified Terms of Use.   If you are unwilling to be bound by these Terms of Use, you should not access or use Monalisalikes.com.

VII. PRIVACY: These Terms of Use incorporate our Privacy Notice, which you can find here: https://monalisalikes.com/privacy-policy.  Your use of our Website is subject to the Privacy Policy. 

VIII. ELIGIBILITY: MonaLisaLikes is not targeted towards, nor intended for use by, anyone under the age of 18. By using the Monalisalikes Site, you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age, do not access or use Monalisalikes.  In the event we become aware you are under 18, we will terminate your purchase, subscription, registration., etc.   

IX. ELECTRONIC COMMUNICATIONS: When you use or visit this website or send e-mails to us, you are communicating with us electronically and you therefore expressly consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

X. DISPUTES: Any dispute or claim relating to your use or inability to use the Website will be governed by the laws of the State of Florida, without regard to its conflict of law provisions. The venue of any legal proceeding arising out of or relating to this Agreement shall be in Miami-Dade County. You acknowledge that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief against you, and reserve the right to do so in federal or state court.

XI. LINKS TO THIRD-PARTY SITES: The Website may contain hyperlinks to websites operated by third parties, including but not limited to PayPal and other payment gateways. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. 

XII. ERRORS, INACCURACIES AND OMISSIONS: Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). 

XIII. PROHIBITED USES. You are prohibited from using the Website or its content 

(1) for any unlawful purpose;

(2) to solicit others to perform or participate in unlawful acts;

(3) to violate any international, federal, provincial, or state regulations, rules, laws or local ordinances;

(4) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(5) to upload or transmit virus or any other type of malicious code that will or may be used in any way that will affect functionality or operation of the Website;

(6) for resale purposes, in which case we reserve the right to suspend your account. 

XIV. CONTACT AND VIOLATIONS: Please contact us with any questions regarding these Terms of Use. Please report any violations of the Terms of Use to:monalisalilkes@monalisalikes.com

XV. INDEMNIFICATION: You agree to indemnify, defend and hold harmless MonaLisaLikes, its agents, officers, and directors, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

XVI. INTELLECTUAL PROPERTY: All content included on this site, such as text, graphics, logos, button icons, and images, is the property of MonaLisaLikes (“MonaLisaLikes Content”) or its licensors and subject to protection by United States and international copyright, trademark, service marks, patents and any other domestic or international intellectual property laws. You acknowledge and agree that all such MonaLisaLikes Content is the property of MonaLisaLikes or licensors. MonaLisaLikes and its licensors retain all proprietary rights in such MonaLisaLikes Content and you may not download, copy, reproduce, modify, distribute, republish, display, post or transmit any part of the Website without our express permission in writing.

XVII. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY: MONALISALIKES MAKES NO GUARANTEES, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE AND CONTENT IS AT YOUR SOLE RISK AND YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO DAMAGE TO YOUR COMPUTER OR ANY OTHER EQUIPMENT. MONALISALIKES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU. FURTHER, WE DO NOT WARRANT THAT THE QUALITY OF THE PRODUCTS WILL MEET YOUR EXPECTATIONS.

XVIII. MISCELLANEOUS

(1) Relationship of the Parties. No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Use, and you do not have any authority of any kind to bind MonaLisaLikes in any respect whatsoever. 

(2) Entire Agreement. These Terms of Use, which shall be deemed accepted by you upon your use of the MonaLisaLikes Website, constitute the entire agreement among you and MonaLisaLikes regarding use of the MonaLisaLikes Website. 

(3) Waiver. The failure of MonaLisaLikes to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of the enforcement of such right or provision. 

(4) Enforceability and Severability. If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable. 

(5) Successors, Assignment, and Delegation. These Terms of Use are not assignable, transferable or sub-licensable by you, except with our prior written consent. 

(6) Headings. The headings in these Terms of Use are for convenience only and have no legal or contractual effect. 

If you have any questions or comments, please contact us at MonaLisaLikes@MonaLisaLikes.com.

This Terms of Use were last updated on December 12, 2018.