Frequently Asked Questions

Monalisalikes is committed to provide our customers with the best shopping experience and customer service.


Order processing time?

usually takes about 3 business days, although sometimes longer terms apply. When order is shipped, buyer is notified via email. Tracking and signature confirmation is provided with each order.

Shipping costs in the U.S?

Monalisalikes covers all shipping costs for all order inside the U.S

International shipping

International shipping is paid by the customer, with a total of a flat rate of $75. All customs fees, if any, are responsibility of the customer.

Shipping address using PayPal

If you pay with PayPal, your purchase will be shipped to your PayPal registered address, with no exceptions. If you pay with Visa/MasterCard, your purchase will be shipped to the address you indicate at the check-out.

Returns and exchanges

Returns and exchanges policy

Please see Terms of Use for detailed return policy. If you have any concerns with your order, please contact us, we will do our best to make you happy with your purchase and shopping experience with us.


Are this authentic designer items?

MonaLisaLIkes is a professional premium designer online store, selling ONLY AUTHENTIC items. Please watch our tutorial videos on how to distinguish authentic item from replica and read our articles about authenticity on the AUTHENTICITY section in the main menu.

More Questions?

We are committed to providing our customers best shopping experience and customer service. If you have any questions, please contact us at [email protected]